Enquiry Now

Generative AI for Productivity and Organizational Use

Course Summary

This foundational course is designed to help professionals unlock the full potential of Generative AI tools for boosting workplace productivity, communication, automation, and decision-making. It offers a hands-on, business-oriented introduction to the most relevant tools in the market—including ChatGPT, Microsoft Copilot, Google Gemini, DeepSeek, and other AI assistants—and how they can be applied across emails, reports, presentations, meetings, research, data analysis, marketing content, HR tasks, and strategic planning.

Whether you’re a corporate executive, project manager, HR specialist, operations lead, or administrative support staff, this course demystifies how to use AI safely and effectively in your daily workflows—without coding or technical background.

Through practical demonstrations, use-case walkthroughs, and guided exercises, participants will walk away with immediately applicable techniques to automate manual tasks, enhance communication quality, generate content faster, and improve decision confidence using AI.

The course also includes responsible use guidelines, AI prompt engineering basics, and industry-specific AI applications for real business relevance.

This course is HRDC-claimable and can be tailored for specific departments or industries.

Learning Objectives

By the end of this course, participants will be able to:

    • Understand what Generative AI is, how it works, and where it can be used productively at work
    • Use AI tools like ChatGPT, Gemini, and Microsoft Copilot to draft documents, summarize notes, generate slides, respond to emails, and automate reporting
    • Structure effective prompts to get accurate, useful AI outputs
    • Apply Generative AI to daily workflows in HR, operations, management, communication, sales, and customer service
    • Identify limitations, ethical boundaries, and governance policies for responsible AI use in an organizational setting

Target Audience

    • Corporate teams exploring productivity automation
    • HR, finance, marketing, and customer service teams
    • Managers, department heads, and digital transformation leads
    • Business professionals with no coding or data science background
    • Teams preparing for Microsoft Copilot rollouts or AI-readiness audits

Course Modules (Simplified Overview)

Participants will explore use cases and tools across practical business functions:

    • AI Essentials for Business Professionals
       Understand the difference between AI, Generative AI, LLMs, and productivity-focused tools like Copilot, ChatGPT, Gemini, and Claude.
    • Foundational Prompts and Productivity Use Cases
       Learn how to write effective prompts, generate documents, reply to emails, translate text, brainstorm ideas, summarize meetings, and create outlines.
    • Microsoft Copilot in Excel, Word, PowerPoint, Outlook
       Explore how Copilot integrates with your Microsoft 365 tools to simplify repetitive tasks, generate charts, create decks, or write executive summaries.
    • Google Gemini and AI Browser Assistants
       Use Gemini for search acceleration, slide support, translation, project planning, and spreadsheet insight generation.
    • AI Tools for HR, Admin, Marketing, and Leadership
       Tailored examples for job description writing, onboarding checklists, email etiquette, marketing campaign ideas, and board-level decision support.
    • Ethics, Risks, and Governance for Workplace AI Use
       Learn how to implement responsible AI usage guidelines, handle sensitive data, and ensure your AI use complies with corporate policies and data laws.
    • Future-Proofing and AI-Readiness Planning
       Identify AI tools your organization may adopt next, assess team readiness, and prepare a roadmap for wider rollouts or pilot use cases.

Learning Outcomes

Participants will leave with the ability to:

    • Confidently use multiple AI tools to streamline everyday business tasks
    • Apply prompt engineering skills to extract value from ChatGPT and Copilot
    • Improve email, report, and presentation quality with Generative AI
    • Evaluate where and how to use AI tools ethically within their department
    • Support their teams in adopting AI with practical use cases and governance awareness

Optional Day 2: Hands-On Workshop & Team Use-Case Development

This add-on session enables teams to:

    • Build department-specific AI workflows
    • Co-develop SOPs for ethical AI use
    • Present AI-generated outputs for feedback and deployment planning

Certainly. Here’s a more detailed and strategic version of Day 2: Hands-On Workshop & Team Use-Case Lab for the Generative AI for Productivity course:

    Optional Day 2: Hands-On Workshop & Organizational Use-Case Lab

    “From Learning to Application: Co-Creating AI Solutions for Your Team”

    This highly practical second day is designed for organizations that want to go beyond theory—by building real use-cases, solving actual business problems, and preparing internal SOPs for Generative AI adoption.

    Teams will work through guided labs, role-specific exercises, and brainstorming frameworks to co-create usable AI outputs for their respective departments.

    Objectives for Day 2

      • Translate Day 1 knowledge into customized workflows and templates
      • Identify high-impact tasks suitable for AI-driven support
      • Create working drafts of AI-generated reports, emails, planning documents, dashboards, and SOPs
      • Evaluate the feasibility of rolling out AI use in operations, HR, sales, admin, and more
      • Establish guardrails and responsible-use policies tailored to the organization’s context

    Key Activities

    1. Department-Specific Use-Case Sprint
       Teams break into functional groups (HR, Admin, Ops, Marketing, Finance, Leadership) and identify 3–5 real tasks they do weekly that could be enhanced by AI. Each team then prototypes prompts, workflows, or AI-generated outputs using tools such as ChatGPT, Copilot, Gemini, DeepSeek, etc.

    2. Prompt Engineering Lab (Intermediate & Role-Based)
       Refine complex prompts for specific use cases such as:
      • Drafting HR policies
      • Generating leadership summary reports from data
      • Creating structured SOPs
      • Extracting key themes from customer complaints
      • Rewriting emails in different tones
      • Planning onboarding checklists, marketing campaigns, or presentations
    1. Productivity Template Development
       Participants build AI prompt templates and reusable prompt banks for:
      • Report generation
      • Email handling
      • Slide building
      • Meeting documentation
      • Brainstorming decks
         These templates can be saved and deployed within their teams post-training.
    1. Copilot & Microsoft 365 Integration Practice
       Hands-on exploration of how Copilot can be applied in Excel, Word, PowerPoint, and Outlook. Participants generate smart recaps, apply formula suggestions, and automate slide formatting using real departmental documents.
    2. AI Governance & Policy Co-Creation Session
       Guided facilitation to help the organization:
      • Draft a basic internal policy on AI usage
      • Define responsible use cases
      • Determine red flags, compliance boundaries, and review checkpoints
      • Identify a roadmap for wider AI adoption (e.g., pilot → rollout → scaling)
    1. Group Presentations & Peer Feedback
       Each department team presents their top AI use-case prototypes to the rest of the group for peer critique, refinement, and executive feedback.

    Final Deliverables (End of Day 2)

      • Department-ready AI prompt templates
      • A short list of AI tools that best suit each function
      • First-draft of team-specific SOPs for ethical AI use
      • A roadmap for short-term AI integration
      • Workshop Completion Certificate (HRDC Claimable)

    This day is ideal for leadership teams, cross-functional departments, or digital transformation taskforces that want immediate application—not just exposure—to AI productivity tools.

    Course Duration & Format

      • Duration: 1 Day (with Optional Day 2 Workshop)
      • Mode: Physical / Virtual / Hybrid
      • HRDC Claimable: Yes

    Trainer

    Delivered by certified corporate trainers and AI productivity consultants with real implementation experience across HR, operations, marketing, and leadership teams. All trainers are HRDC-approved with portfolios spanning MNCs, SMEs, and government agencies.

    Take the First Step Toward an AI-Ready Workforce

    Book an in-house session or register for an upcoming public intake. Custom versions are available for different departments or industries upon request. AI-readiness assessments and rollout planning services also available.

    Ready to Upskill?

    Contact us today to schedule this course for your team or enquire about upcoming public sessions. Custom in-house versions are available upon request.