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Generative AI for HR Professionals: From Hiring to Employee Engagement

Course Summary

This 2-day program is designed to help Human Resource professionals, talent managers, and HR executives integrate Generative AI into key HR processes. Participants will learn to apply tools like ChatGPT, Microsoft Copilot, Google Gemini, and DeepSeek to streamline recruitment, improve documentation quality, enhance employee communication, and increase overall team efficiency—without coding or tech-heavy platforms.

Through a mix of hands-on labs, prompt design templates, and real HR case simulations, this course focuses on building ready-to-use AI skills across the HR function—from talent acquisition to employee experience, performance conversations, HRD Corp documentation, and internal policy design.

Learning Objectives

By the end of this course, participants will be able to:

    • Write and refine job descriptions, interview guides, and candidate evaluations using AI
    • Generate HR emails, policies, memos, and reports quickly and professionally
    • Use AI to draft, summarize, and respond to employee-related documentation
    • Create training summaries, onboarding materials, and SOPs with minimal manual effort
    • Understand how to apply AI responsibly in HR with clear usage boundaries

Target Audience

    • HR Managers and Executives
    • Talent Acquisition / Recruitment Teams
    • HR Business Partners
    • L&D and HR Compliance Professionals
    • Admin and HR Coordinators supporting employee documentation

Course Structure

Day 1: Practical Generative AI for Core HR Tasks

“Automating the Routine, Enhancing the Strategic”

Modules Covered:

    • Introduction to Generative AI in HR
       Understand how AI works, what it can and cannot do in HR, and tools HR teams can adopt today (ChatGPT, Copilot, Gemini).
    • Job Descriptions, Recruitment Ads & Talent Screening
       Use AI to generate, refine, and localize JDs; create LinkedIn/JobStreet listings; draft screening templates and interview questions based on competencies.
    • Interview Support & Candidate Summary Drafting
       Prompt AI to generate structured interview guides and post-interview candidate summaries for hiring panel alignment.
    • HR Email Templates & Communication Writing
       Automate the creation of routine emails: employee updates, reminders, probation results, and event announcements.
    • HRDF Justifications, Reports & Grant Support Letters
       Use AI to assist with writing training justifications, proposal outlines, and structured documentation for claims.
    • Policy Drafting & HR SOP Creation (V1)
       Turn rough HR notes or examples into complete policy drafts: Leave, Performance Review, Disciplinary Action, Grievance Handling, etc.
    • AI Prompt Frameworks for HR Use
       Introduction to reusable, editable prompt templates for HR teams—so outputs can be adapted across HR functions.

Day 2: Strategic HR, Engagement & Governance Lab

“From Documents to Dialogue: Driving Engagement with AI Support”

Modules Covered:

    • Employee Engagement & Survey Follow-Ups
       Generate content for engagement campaigns, employee newsletters, and post-survey feedback summaries.
    • Performance Conversations, 360° Feedback & IDP Planning
       Use AI to assist in structuring feedback summaries, highlight patterns from appraisals, and design IDP templates for coaching and HRBPs.
    • AI for HR Training & Development Teams
       Draft training content summaries, automate post-training reports, design outline drafts for internal workshops.
    • Drafting Career Pathways, Role Maps & Organizational Charts
       Guide participants through using AI to draft competency frameworks, job banding descriptions, and internal promotion tracks.
    • Multi-Language Communication
       Use AI for instant translation and tone adjustments across languages (English, BM, Mandarin)—especially helpful for employee-facing notices.
    • AI Risks, Ethics, and HR Usage Boundaries
       Define safe-use policies, data protection concerns, bias checks, and employee consent frameworks for HR-driven AI adoption.
    • Departmental Prompt Bank & SOP Drafting Session
       Teams co-create a live prompt bank + outline the first draft of their internal AI-use SOP for HR.
    • Team Presentations & Case Feedback
       Each group presents their top AI-enhanced HR task (policy, template, or comms piece) and receives group feedback for refinement.

Final Deliverables

    • Downloadable Prompt Templates for HR Use
    • AI Drafts of Policies, JDs, Engagement Content
    • First Draft SOP for AI Usage in HR
    • Certificate of Completion (HRDC Claimable)

Course Duration & Format

    • Duration: 2 Days
    • Mode: Physical / Virtual / Hybrid
    • HRDC Claimable: Yes

Trainer

Conducted by HRDC-certified trainers with specialization in Generative AI adoption and deep experience in HR operations, policy drafting, talent strategy, and digital L&D. Trainers have guided both MNC and SME clients across sectors in integrating AI into their HR practices responsibly.

Ready to Upskill?

Contact us today to schedule this course for your team or enquire about upcoming public sessions. Custom in-house versions are available upon request.