Everyday AI for Office Teams: Boosting Productivity Without Coding

Course Summary
This 2-day course is a practical, entry-level program designed for all office staff—regardless of role or department—to understand and apply Generative AI tools in their daily workflows. From drafting emails and reports to summarizing meetings, organizing files, translating documents, and creating slide decks, participants will learn how to use ChatGPT, Google Gemini, Microsoft Copilot, and other AI tools to reduce workload, improve communication, and save time.
The course is fully hands-on and non-technical—ideal for office executives, clerks, coordinators, marketing assistants, HR officers, team leaders, and finance admins who want to use AI effectively without coding, automation tools, or IT support.
Learning Objectives
By the end of this course, participants will be able to:Use multiple AI tools (ChatGPT, Gemini, Copilot) to complete eve
ryday office tasks faster
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- Write and reply to emails more clearly and professionally
- Summarize meetings, brainstorm ideas, and generate plans with AI support
- Translate and rewrite internal documents across languages or tones
- Create first-draft reports, slide outlines, and proposals using AI
- Apply safe and responsible usage of AI in the workplace
Target Audience
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- General Office Staff & Admins
- HR, Marketing, Finance, and Operations Assistants
- Executives, Clerical Workers, Coordinators
- Non-technical team leads or support roles
- Professionals seeking productivity gains using simple AI tools
Course Structure
Day 1: Introduction to AI-Powered Workflows
“Working Smarter with ChatGPT, Gemini & Copilot”
Modules Covered:
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- What is Generative AI?
Understand AI in simple terms, where it fits in office workflows, and tools anyone can use (ChatGPT, Gemini, Copilot). - Prompting Basics: How to Talk to AI
Learn to write clear instructions to get high-quality outputs; avoid errors and vague responses. - Writing Emails, Memos & Announcements
Auto-draft professional messages, rewrite emails in different tones, and correct grammar on the fly. - Document Formatting & Rewriting Tasks
Use AI to clean up reports, apply templates, and restructure documents for better clarity. - Brainstorming & Ideation with AI
Use AI to plan events, write proposals, generate captions, draft agendas, or suggest improvements for office workflows. - AI for Time-Saving Everyday Tasks
Create checklist templates, SOPs, project outlines, and reminders for admin or departmental use.
- What is Generative AI?
Day 2: Applying AI to Communication, Meetings & Reports
“Build AI Habits That Stick Across All Departments”
Modules Covered:
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- Meeting Notes & Action Summary Generation
Convert minutes, WhatsApp threads, or voice recordings into bullet summaries, follow-up emails, and task lists. - Slide Deck Planning & PowerPoint Outlines with AI
Generate a structure for a presentation, get slide titles/content ideas, and repurpose reports into decks. - Translation & Multilingual Office Communication
Translate memos, letters, and messages across English, BM, and Mandarin instantly, with tone options (polite, formal, friendly). - Smart Report Drafting & Proposal Creation
Guide AI to prepare monthly summaries, campaign drafts, or business case outlines from structured inputs. - Safe Use & AI Boundaries for Office Work
Where AI is helpful and where human checks are still needed (e.g. finance approval, HR cases, confidential tasks). - Office Prompt Library & Role-Based Templates
Each participant builds a set of 10–15 prompts for their role: “Reply to leave request,” “Write follow-up,” “Summarize event notes,” etc. - Group Showcase & Reflection
Each participant presents one AI-generated work sample for review and receives practical feedback.
- Meeting Notes & Action Summary Generation
Final Deliverables
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- Office Prompt Bank for General Use
- AI Tools Access Guide for Non-Technical Staff
- Slide Deck & Report Skeletons for Reuse
- Translated Samples with Tone Adjustment
- Certificate of Completion (HRDC Claimable)
Course Duration & Format
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- Duration: 2 Days
- Mode: Physical / Virtual / Hybrid
- HRDC Claimable: Yes
Trainer
Delivered by certified AI productivity trainers with experience in cross-functional office environments, business writing, and digital efficiency coaching. Trainers adapt content to real departmental needs across HR, admin, marketing, and finance.
Ready to Upskill?
Contact us today to schedule this course for your team or enquire about upcoming public sessions. Custom in-house versions are available upon request.