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DiSC Profiling & Adaptive Team Communication

Course Summary

This 1-day interactive program introduces participants to the DiSC personality profiling model and its application in team communication, conflict navigation, delegation, and relationship-building. Participants will complete their DiSC assessments and gain insights into their personal communication style and how it interacts with others in a team or cross-functional setting.

Through real-world scenarios, roleplay, and live debriefs, participants will learn to adapt their leadership and communication approach to better connect with different DiSC types—reducing friction, increasing collaboration, and improving clarity across teams.

Learning Objectives

By the end of this course, participants will be able to:

    • Understand the four core DiSC styles and their behavioral preferences
    • Identify their own DiSC profile and reflect on how it shapes their workplace interactions
    • Recognize the DiSC styles of others through verbal and non-verbal cues
    • Adapt communication, feedback, and delegation strategies based on DiSC differences
    • Navigate tension, personality clashes, and communication breakdowns with greater empathy and clarity

Target Audience

    • Team leads, supervisors, and project managers

    • Cross-functional team members experiencing collaboration challenges

    • HR and L&D professionals supporting leadership development

    • Client-facing roles (sales, service, stakeholder engagement)

    • Any professional interested in self-awareness and interpersonal effectiveness

Course Structure

1-Day Personality Awareness & Communication Strategy Workshop

Morning Session: Understanding DiSC & Self-Awareness

    • Introduction to DiSC: The 4 Primary Styles
       Deep dive into:
      • D: Dominance – Results-focused, direct
      • i: Influence – Expressive, people-oriented
      • S: Steadiness – Supportive, dependable
      • C: Conscientiousness – Analytical, detail-focused
    • Completing the DiSC Assessment (if not pre-submitted)
       Participants complete and review their personal profiles using interactive debrief tools.
    • Your Leadership & Communication Strengths by Style
       Explore the natural strengths, blind spots, and “stress signals” of each DiSC type—understanding how each style reacts under pressure.
    • Self-Reflection: My Style in Action
       Participants map their personal interaction patterns and leadership preferences in past team experiences.

    Afternoon Session: Applying DiSC in Real Conversations

      • Recognizing Other Styles in Action
         Learn how to spot DiSC traits in colleagues, clients, or teams—using tone, pacing, word choice, and behavior.

      • Adapting Communication for Clarity & Connection
         Apply “Style Matching” strategies to influence, negotiate, or de-escalate conversations across styles (e.g., D-to-S, C-to-i).

      • Delegation, Feedback & Decision-Making with DiSC
         Customize how you assign tasks, give feedback, or get buy-in based on a team member’s DiSC style.

      • Team Friction Mapping & Alignment
         Identify where style mismatches are causing confusion or resistance in the current team. Use DiSC as a shared language for problem-solving.

      • Closing: Communication Action Plan
         Participants choose 1–2 individuals they work closely with and build a DiSC-informed communication strategy for upcoming conversations.

    Final Deliverables

      • DiSC Assessment Profile & Debrief Summary

      • Style Cheat Sheet & Style Matching Guide

      • Personalized Communication Action Plan

      • Certificate of Completion (HRDC Claimable)

    Course Duration & Format

      • Duration: 1 Day

      • Mode: Physical / Virtual / Hybrid

      • HRDC Claimable: Yes

      • Optional: Add-on group DiSC culture map or coaching session

    Trainer

    Facilitated by certified DiSC practitioners and communication coaches with experience in team development, cross-cultural management, and leadership effectiveness. Assessments can be conducted using Everything DiSC, Thomas Profiling, or equivalent depending on client preference.

    Ready to Upskill?

    Contact us today to schedule this course for your team or enquire about upcoming public sessions. Custom in-house versions are available upon request.