Microsoft Certified Trainer & Corporate Digital Transformation Specialist

• Suryamunawarah Usmani Othman is an experienced Microsoft Certified Trainer (MCT) specializing in Microsoft technologies, business productivity, digital transformation, and workplace automation. She has delivered professional training programmes for government agencies, multinational corporations, higher education institutions, and private organisations throughout Malaysia.

  Her expertise includes Microsoft Power BI, Power Platform, Microsoft 365 applications, data analytics, workflow automation, and Generative AI, enabling organisations to improve productivity, streamline business processes, and embrace digital transformation.

Corporate Trainer

• Served as a Corporate Trainer delivering Microsoft Office applications, networking, troubleshooting, and technical training programmes while supporting learners through practical, hands-on learning experiences.

System Support Engineer

• Started her career in IT infrastructure, focusing on network installation, AutoCAD systems, hardware configuration, and technical support for both internal teams and external clients. This early technical experience laid the foundation for her expertise in enterprise technology and professional training.

Suryamunawarah believes effective training goes beyond delivering technical knowledge—it empowers individuals to work smarter, solve business challenges, and confidently adopt new technologies in the workplace.

Her programmes combine practical exercises, real business scenarios, interactive facilitation, and hands-on learning to ensure participants gain immediately applicable skills that improve productivity and support long-term digital transformation.

“Effective training is not only about transferring knowledge—it is about building confidence, improving performance, and enabling sustainable workplace transformation.”