Marcus Chia

Marcus Chia

Marcus Chia

AI Product Consultant & Trainer

I’m a product design leader who thrives on transforming complex technical challenges into user-friendly solutions. What drives me is the belief that great design can bridge the gap between technical capabilities and human needs, especially in the age of AI automation.

As a seasoned design professional with over a decade of experience, I’ve successfully transformed technically-focused teams into design-centric organizations, demonstrating how user research and design thinking can drive sustainable business growth. My unique blend of design expertise and AI product knowledge positions me perfectly to help organizations navigate the intersection of human-centered design and artificial intelligence.

Currently, I advocate for AI adoption & trainings at Supern8n while building AI
products.

Core Expertise

1) Training Specializations

  • AI Product Management & Strategy
  • Product Design & User Experience (UI/UX)
  • Design Thinking & Innovation
  • User Research & Usability Testing
  • Cross-functional Team Leadership
  • Design System Architecture
  • Product Development & Prototyping
  • AI-Human Interaction Design
  • Creative Technology Integration

2) Training Delivery Methods

  • In-House Corporate Training
  • Public Workshops & Seminars
  • Remote Online Training (ROT)
  • Design Thinking Facilitation
  • Hands-on Prototyping Sessions
  • Executive Design Strategy Consulting

Qualifications & Certifications

Bachelor of Arts (BA), Graphic Design & Multimedia – Universiti Tunku Abdul Rahman

AI Innovation Workshop Certification

HRD Corp Accredited Training Provider

Professional Background

2025 - Present

Product Manager & Design Engineer | Supern8n.com

  • AI Automation Platform

AI Product Consultant & Trainer | Produlogi

  • AI products with design-first approaches
  • Training teams on AI product development strategies
2018-2025

Director of Design | UXArmy

  • 7+ years leading design strategy and building design-centric culture
  • Oversaw brand, product design, and UX/UI consultation
  • Transformed technical teams into user-focused organizations
  • Led research-backed usability testing platform development into a $600USD seed round funding
2015-2017

Founding Designer & UX Consultant | UXArmy

  • End-to-end design, prototyping, and usability testing
  • Built core features for UX research platform
  • Established design processes and methodologies
Community Engagement

UXSEA Summit 2019 Committee Member

  • Organized 500+ attendee conference across Southeast Asia

Multimedia Design Tutor | Sunway University

  • Taught interactive multimedia and web design principles

Training Philosophy

Human-Centered AI Design

My training approach centers on the belief that AI should amplify human
capabilities, not replace human insight. I teach teams how to:

  • Design AI products that truly serve user needs
  • Balance automation with meaningful human interaction
  • Create AI experiences that build trust and understanding
Practical Application Focus
  • Real-world case studies from my 10+ years of experience
  • Hands-on prototyping using industry-standard tools (Vibe Coding, Figma,
    etc.)
  • Cross-functional collaboration exercises
  • Design thinking workshops with immediate application

Skills

AI Product Strategy & Development

Design Leadership & Strategy

User Experience (UX/UI) 

Team Training & Consulting

Team Training & Consulting

Product Management & Innovation

Community & Event Organization

Technical Education & Training

Get in Touch